Frequently Asked Questions

Yes, they must travel in their corresponding carrier. They will also travel in the luggage compartment of the bus.

Initially, baggage is free and will not be checked, unless you require insurance.

One carry-on bag and one purse or backpack per passenger is allowed. If you plan to bring more baggage, please check availability in advance by phone +34 986 288 030.

Si, haciendo la compra por internet.

One or two suitcases per passenger.

Yes, they must travel in their corresponding carrier. They will also travel in the luggage compartment of the bus.

Initially, baggage is free and will not be checked, unless you require insurance.

One carry-on bag and one purse or backpack per passenger is allowed. If you plan to bring more baggage, please check availability in advance by phone +34 986 288 030.

One or two suitcases per passenger.

There are discounts for people under 26 and over 65.

One-way ticket 14,90 euros. Round trip 26,10 euros.

You can print your ticket immediately and you will also receive it by email.

You must pay by bank card. Visa or Mastercard.

On our website ventas.autna.com. At authorized points or on the bus.

Yes, all departures and arrivals from Portugal are in Portuguese time.

No, you can see the different schedules for the entire year on our website.

Yes, in the “Manage Tickets” section of our website, as long as the ticket is open.

The journey time to Porto airport is 2 hours. To the centre of Porto 2 hours and a half. Likewise in the opposite direction.

No, tickets must have a fixed date and time, unless it is an open ticket.

You must get on and off at the stop indicated on your ticket.

The bus stop is on the arrivals floor. When leaving, on the pavement on the right hand side. You must follow the signs for “Bus Galicia”.

From the Vigo bus station, on VIALIA - Bus platform 2. Only stop in Vigo.

There are discounts for people under 26 and over 65.

Tickets cannot be cancelled or refunded. You can change the date and time, as long as the ticket is open.

Yes, in the “Manage Tickets” section of our website, as long as the ticket is open.

Si, haciendo la compra por internet.

Yes, the rate for children under 12 years old applies.

You must present the ticket on the bus. In the case of an internet ticket, you can present your ID or passport.

You can print your ticket immediately and you will also receive it by email.

Yes, as long as you change the ticket either on the website or in the “Manage Tickets” section, as long as the ticket is open.

No, tickets must have a fixed date and time, unless it is an open ticket.

On our website ventas.autna.com. At authorized points or on the bus.

Yes, they must travel in their corresponding carrier. They will also travel in the luggage compartment of the bus.

Yes, you need to get off at the Rua Restauracao (Renex) stop and change buses. The approximate duration is 7 hours.

One or two suitcases per passenger.

You can print your ticket immediately and you will also receive it by email.

You must pay by bank card. Visa or Mastercard.